How Conversational AI Bridges the Gap for Retail Customers

Opinions expressed by Entrepreneur contributors are their own. Along with many other things, the past two years of the pandemic have changed our consumer patterns, with 89% of shoppers expressing concerns about in-store shopping and proximity to other people. All of a sudden, retailers were reduced to digital for a customer interaction channel, and while … Read more

This Strategy Will Help You Battle Bots in Retail and E-Commerce

Opinions expressed by Entrepreneur contributors are their own. “Botting” is one of the biggest problems in retail and e-commerce today, and it is a problem that often goes unnoticed. The consequences, however, do not go unnoticed. CAPTCHA and other difficult human verification methods are proof that there is a rampant problem not many of us … Read more

Why In-Store Experiences Are Retailers’ Greatest Antidote to Inflation

Opinions expressed by Entrepreneur contributors are their own. There are countless ways to tell of the toll that inflation has taken on shoppers (and on retailers, by extension). While consumer spending for services increased in February 2022, spending on goods declined. 72% of American shoppers are spending less because of inflation. Though you might think … Read more